Primary Care Induction Resources

The Training Hub has developed induction resources for anyone entering the Primary Care workforce.

Each module takes you through a brief presentation covering a specific topic. There is also an accompanying handbook. There is a feedback form at the end of each module. Please complete this when you have finished your module(s).  This helps us to monitor the program to ensure it is as efficient and accurate as possible.

⚠️ Please note: The NHS is currently undergoing significant structural change. In March 2025, the government announced plans to abolish NHS England and merge its functions into the Department of Health and Social Care (DHSC) by March 2027. In addition, the number of Integrated Care Boards (ICBs) is being reduced through mergers.

As a result, some of the information included in this induction may not fully reflect the most up-to-date structures and arrangements, and content is being reviewed and updated on an ongoing basis. The information presented reflects the current position at the time of development. Your local team will be able to advise on how these changes apply within your area.

Induction Introduction Video

Module 1 – The NHS and Primary Care

Completion Time: Approx. 45 Mins

Primary care is often the first point of contact for people in need of healthcare, provided by professionals such as GPs, dentists, pharmacists and optometry services.  Primary Care is the ‘front door’ of the NHS.  Topics included in this module are:

• NHS Structure
• What is an ICS/ICB
• Introduction to Primary Care and Primary Care Networks
• Partners – GP Federations

Module 1 – The NHS and Primary Care

Module 2 – Introduction to Primary Care

This module is currently under construction.

Module 3 – Introduction to Primary Care Multi-disciplinary teams

Completion Time: Approx. 1 Hour

Expanding practice teams brings the opportunity to embed new skills into primary care, widens the range of services offered by general practice and works towards resolving some of the challenges currently faced in primary care. We know that general practice across the UK is facing change, with significant GP workforce shortages. (RCGP, 2023) 

As part of the vison for the NHS Long Term Plan, the implementation of the ARRS scheme is intended to grow additional capacity in primary care through new multidisciplinary roles (NHSE, 2019) 

Topics included in this module are:

• Expanding the workforce
• Roles in Primary Care
  • Medical
  • Clinical
  • Personalised Care Roles
  • Non-Clinical Roles

Module-3-Introduction to Primary care Multi-disciplinary teams

Module 4 – Education and Training

Completion Time: Approx. 45 Mins

This module contains multiple resources for continued professional development and career support.

Topics included in this module are:

• Introduction to Training Hubs
• Training and Resources including e-learning and mandatory training
• GP Support Hub
• Inductions
• Clinical Systems (e.g. EMIS, SystmOne, DXS)
• Personal Development
• Supervisors and Educators

Module 4 – Education and Training

Primary Care Induction Handbook

Please note, the handbook is currently undergoing revision to reflect the new Integrated Care Board Footprint.

The Norfolk and Suffolk Primary Care Induction Handbook has been produced in conjunction with the modules above and contains the same information in an easy-to-read format. It is useful as a quick reference guide, with many reference links included.

This handbook can be used to accompany the modules above or as a standalone document which you can download as a PDF here.

Feedback

The Norfolk and Suffolk Training Hub would like to thank you for your time in completing the above modules. We trust you have found them useful and informative. If you haven’t already, please complete this feedback form when you have completed your module(s).  This helps us to monitor the program to ensure it is as efficient and accurate as possible.