NEW PMA Training Programmes

See our brand new Non-Clinical and Aspiring Leaders training programmes with PMA!

Non-Clinical Training Programme

Subject	Date	Time	Registration Link
CQC Inspection Framework	11-Jun-26	1pm – 4pm	Register here
QOF/ KLOEs/ Audits & Searches	17-Jun-26	1pm – 4pm	Register here
Complaints Handling, De-escalation & Conflict Management/ Resolution	23-Jun-26	9:30am – 1:30pm	Register here
Scanning & Summarising	30-Jun-26	9:30am – 12:30pm	Register here
Care Navigation (Introduction)	09-Jul-26	9:30am – 12:30pm	Register here
CQC Inspection	21-Jul-26	1pm – 4pm	Register here
Clinical Workflow Optimisation	03-Sep-26	1pm – 4pm	Register here
Sexual Safety	08-Sep-26	9:30am – 12:30pm	Register here
Managing GP Finances	09-Sep-26	9:30am – 12:30pm	Register here
Enhancing Workforce Efficiency for General Practice	09-Sep-26	1pm – 4:30pm	Register here
Care Navigation (Advanced)	10-Sep-26	9:30am – 12:30pm	Register here
Medical Terminology – Introduction	16-Sep-26	1pm – 4pm	Register here
Scanning & Summarising	17-Sep-26	1pm – 4pm	Register here
Complaints Handling, De-escalation & Conflict Management/ Resolution	23-Sep-26	9:30am – 1:30pm	Register here
Enhancing Patient Interaction & Communication Skills	24-Sep-26	1pm – 5pm	Register here
QOF/ KLOEs/ Audits & Searches	30-Sep-26	9:30am – 12:30pm	Register here

Aspiring Leaders Training Programme

The Norfolk and Suffolk Aspiring Leaders Training Programme designed to help aspiring and new Managers within Primary Care and covers all the key areas that need to be addressed when working within a busy and successful practice.

Training objective

To provide information and support for those working in General Practice – including managers, GPs or other members of the practice management team to understand the key areas which need to be addressed when managing a busy and successful practice.

Programme Structure:

Consisting of interactive virtual workshops, the Aspiring Leaders Training Programme adopts a comprehensive approach with practical guidance to enable participants to map all the techniques and outcomes onto their own practice. Delegates do not need to complete all sessions but can cherry pick sessions that are most relevant to their training needs. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

Prerequisites:

As all sessions will be conducted virtually on MS Teams, we kindly request that all delegates come prepared with a camera and a microphone. This prerequisite is essential to facilitate active engagement, participation, and interaction throughout the programme. Having a camera and microphone will enable you to fully benefit from the interactive nature of the sessions, including group work and discussions.

Subject	Date	Time	Registration Link
Navigating Practice Partnerships & Safety Standards in Primary Care	04-Jun-26	9:30am – 11:30am	Register here
The Future of Primary Care	16-Jun-26	1pm – 3pm	Register here
HR & Employment Law	08-Jul-26	9:30am – 1pm	Register here
Quality and Outcomes Framework (QOF)	15-Sep-26	9:30am – 12:30pm	Register here
Correspondence Management & Workflow Optimisation	07-Oct-26	9:30am – 2pm	Register here
Succession Planning & Workforce Retention	15-Oct-26	1pm – 3pm	Register here
Managing Practice Finances	11-Nov-26	9:30am – 12:30pm	Register here
Digital Transformation: e-services	18-Nov-26	9:30am – 11:30am	Register here
Demand for Access	02-Dec-26	9:30am – 11:30am	Register here
Personal Development	10-Dec-26	1pm – 3pm	Register here
Leadership and Change Management	12-Jan-27	1pm – 3pm	Register here